Your order is processed as rapidly as possible, so there’s just a 15 minute window throughout our business hours to apply changes to your order (like changing the shipping address or requesting a cancelation). If you desire to cancel your order however missed the 15 minute window (or put your order outside of our typical company hours), don’t stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order confirmation via email with all the information of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are typically 2 factors for not receiving a verification email: 1. Make sure to keep your user details existing and to turn off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process installment plan refunds immediately for products that are returned to our storage facility according to our return policy. The return shipping expense will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Consumer Assistance agent right away and we’ll make things. Click here to view our returns/exchange policy and guidelines. LNT should receive all exchanges and returns (including the replacements of missing or damaged items) within 1 month of the purchase date listed on your invoice.
CAN I BUY BY TELEPHONE?
Yes, we would be happy to put an order in your place. Merely call our Customer Support group at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
When you let us understand which items you ‘d like, we will send out a guaranteed payment link to your e-mail. You will need to choose a payment method to continue with the process.
Once your order is effectively placed, a verification e-mail will be sent out. And then all done! Just await your order to show up.
WHEN WILL I GET MY ORDER?
You ought to receive your order within 5 to 14 days. All order communication is done through e-mail, so it is crucial that your e-mail address is accurate and current.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some large products might not be offered for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We offer complimentary shipping on orders over $149.00. You get complimentary shipping on some products solely if you have a LNT benefits program subscription. Standard shipping for orders below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our products ship within 5-14 business days. For a more precise price quote, please check the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Call a Client Assistance representative instantly if your tracking number reveals your order was provided but you never received it from lnt.com. To learn more, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can examine the status of your order and track the delivery here. You will also get an email with the tracking number once your order has actually delivered so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking info might take 1-2 days to upgrade from the time the shipment was started when you get a shipping verification email.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being shipped. The tax shown online is just a quote and might vary slightly from the total charged, typically by no more than a couple of cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN POSITIONED?
Please get in touch with LNT Client Assistance to confirm that your voucher code is valid. Most promos are marketed on our website. (PLEASE NOTE: DISCOUNT COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). 25% Off Linens N Things Online Coupon Code